Telstra braces for fault ticket backlog – Telco/ISP- Tempemail – Blog – Emails

Telstra’s field service team is bracing for a backlog of ‘assurance’ work – and impatient customers – as COVID-19 restrictions are eased, after weeks of not being able to receive jobs. Field service principal Digby Wilson told an SAP forum at the end of April that field services work – comprising activations (orders) and assurance […]

NYT ‘hastens’ transformation of ads biz as it braces for a 55% plunge in ad sales- Tempemail – Emails

The New York Times is speeding up the overhaul of its ads business after being hit by a slump in advertiser spend across print and digital – despite record subscriber figures. The company reported quarterly ad sales of $106m – a dip of 15% from the $125m it made in Q1 2019. Digital advertising declined […]