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NBN Co must pay TPG, Canberra VDSL2 users for disconnection notice bungle – Telco/ISP- Tempemail – Blog – Emails

NBN Co must compensate TPG and a subset of customers of TransACT’s VDSL2 network in Canberra that it mistakenly told would be disconnected from the internet if they did not switch to NBN. The network builder made a court-enforceable undertaking [pdf] to the Australian Competition and Consumer Commission (ACCC) after sending over 20,000 households connected […]