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CEOs must invest in automation but with empathy in COVID-19 times: Report- Tempemail – Blog – Emails

Read Article As CEOs the world over realise the importance of investments in automation that can remove some risk of dependence on humans and adapt without intervention to demand fluctuations in such uncertain times, they should automate but with empathy, says a new report. In the long run, the march of automation across the enterprise […]

If empathy is the key to cracking what consumers want, how should marketers get ready?- Tempemail – Blog – Emails

“Try to be helpful, try to be human, try to be empathetic,” says Braze GM and VP success EMEA, James Manderson, on how brands can respond to the ongoing pandemic. In an interview with Tempemail associate editor, Sonoo Singh, during Tempemail’s Digital Transformation Festival, Manderson spoke about the importance of cultivating a sense of humanity […]