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Ahead Of new Tough Tech Rules EU Regulators Seek Feedback- Tempemail – Blog – Emails

Read Article EU regulators are seeking feedback from users and digital service providers before drafting rules that could rein in Google, Facebook, Amazon, Uber and other tech companies, an EU document seen by Reuters showed. A 43-page questionnaire to be sent to members of the public, digital services providers and EU governments in coming weeks […]

Jemena powers up CX in search of real-time customer feedback – Projects – Cloud- Tempemail – Blog – Emails

Electricity and gas distributor Jemena is upgrading its capacity to measure the experience that people have when they call in seeking assistance on complex installations and fault resolution. Jemena will today announce that it is deploying InMoment, initially in its contact centre operations before expanding the hosted software across its digital channels. Media and external […]